Gaming should always be fun — never a source of stress or financial hardship. scattergame is fully committed to providing a safe, fair, and responsible gaming environment for every Filipino player on our platform.
At scattergame, responsible gaming is not just a checkbox — it's a core part of who we are. We believe that every player deserves a safe and enjoyable experience, and we take our duty of care seriously. Our platform is designed with built-in safeguards to help you maintain control over your gaming activity at all times.
We work closely with the guidelines set by PAGCOR (Philippine Amusement and Gaming Corporation) and follow best practices in responsible gaming to ensure that our platform remains a place for entertainment, not harm. Our team is trained to identify signs of problem gambling and to provide appropriate support and intervention when needed.
Whether you're a casual player enjoying a few rounds of bingo after work in Quezon City, or a regular slots enthusiast in Cebu, scattergame wants to make sure your gaming stays healthy, fun, and within your means. Kaya naman, we've put together a comprehensive set of tools and resources to help you play responsibly.
scattergame gives you full control over your gaming experience with these built-in safety features.
Set daily, weekly, or monthly deposit limits on your scattergame account to keep your spending within a budget you're comfortable with. Once set, limits take effect immediately and can only be increased after a 7-day cooling-off period.
Set a maximum session duration so you're automatically reminded — or logged out — when you've been playing for too long. It's easy to lose track of time, especially during exciting games, so let scattergame keep you on track.
Enable periodic pop-up reminders that show you how long you've been playing and how much you've spent or won during your current session. A quick reality check goes a long way in keeping gaming fun and grounded.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, you won't be able to log in or place bets. It's a great option if you feel like you need a temporary pause without committing to full self-exclusion.
If you feel your gaming is getting out of hand, you can self-exclude from scattergame for 6 months, 1 year, or permanently. Self-exclusion is processed immediately and cannot be reversed during the exclusion period. Your wellbeing comes first.
Set a maximum loss threshold per day, week, or month. Once you reach your loss limit, scattergame will automatically prevent further play until the limit period resets. This helps protect you from chasing losses — one of the most common signs of problem gambling.
Ask yourself these questions honestly. If you answer "yes" to several of them, it may be time to take a step back and seek support.
Do you find yourself spending more money on gambling than you originally planned or can afford?
Have you ever borrowed money — from family, friends, or through loans — specifically to fund your gambling?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you tried to win back money you've lost by gambling more (commonly known as "chasing losses")?
Has gambling started to affect your relationships, work, studies, or daily responsibilities?
Do you hide your gambling activity from family members or lie about how much time or money you spend on it?
Do you feel a strong urge to gamble when you're stressed, bored, lonely, or upset?
Have you ever neglected basic needs — food, bills, rent — because of money spent on gambling?
If you answered "yes" to two or more of these questions, we strongly encourage you to use our self-exclusion or cool-off tools, or reach out to a professional support service. You are not alone, and help is available.
Gambling takes up most of your thoughts, even when you're at work, school, or spending time with family
You feel a "high" or rush only when betting large amounts — small bets no longer feel exciting
You've made repeated unsuccessful attempts to control, cut back, or stop gambling
Gambling is your primary way of coping with stress, depression, or personal problems
You feel guilt or shame after gambling sessions but continue anyway
They frequently talk about gambling, big wins, or strategies — it dominates their conversations
Unexplained financial difficulties, missing money, or requests to borrow cash without clear reason
Withdrawal from family and social activities, especially in places like Makati or Manila where social life is important
Mood swings — very excited after a win, deeply depressed or irritable after a loss
Neglecting personal hygiene, work obligations, or family responsibilities
All responsible gaming tools are available directly in your account settings — no need to contact support to activate them.
Log in to your scattergame account and navigate to My Account → Responsible Gaming. From there, you can set deposit limits, loss limits, and session time limits. Changes that reduce your limits take effect immediately. Increases require a 7-day waiting period to give you time to reconsider.
Go to My Account → Self-Exclusion to activate a temporary cool-off or a full self-exclusion. Once activated, you will be immediately logged out and unable to access your account for the chosen period. All pending bonuses and promotional offers will be suspended during exclusion.
Our responsible gaming support team is available 24/7. If you're struggling and need help activating any of our tools, or if you simply want to talk to someone, reach out to us at [email protected]. We treat all responsible gaming inquiries with the utmost confidentiality and care.
PAGCOR (Philippine Amusement and Gaming Corporation) provides responsible gaming resources and support for Filipino players. If you need assistance beyond what scattergame offers, we encourage you to reach out to PAGCOR's responsible gaming program for additional guidance and professional support services available across the Philippines.
scattergame enforces a strict minimum age requirement in line with Philippine gaming law.
Under Philippine law and PAGCOR regulations, online casino gaming is strictly prohibited for individuals under the age of 21. This age restriction exists to protect young people from the potential harms of gambling before they have the maturity and financial independence to make informed decisions.
scattergame takes this requirement seriously. Any account found to belong to a person under 21 will be immediately closed and all funds returned.
All new scattergame players are required to complete a Know Your Customer (KYC) verification process before making their first deposit. This includes submitting a valid government-issued ID such as a PhilSys National ID, passport, or driver's license that clearly shows your date of birth.
We may request additional verification at any time. Accounts that cannot be verified as 21+ will be suspended pending review.
Protecting Minors: If you are a parent or guardian and suspect that a minor has accessed scattergame, please contact us immediately at [email protected]. We will investigate and take immediate action. Consider using parental control software to restrict access to gambling websites on shared devices.
Keep your scattergame experience enjoyable with these simple habits.
Set a Budget Before You Play
Decide how much you're willing to spend before you start. Treat it like entertainment money — once it's gone, stop playing.
Never Chase Losses
Losing is part of the game. Accept losses as the cost of entertainment and never bet more to try to win back what you've lost.
Take Regular Breaks
Step away from the screen regularly. Grab a snack, stretch, or chat with a friend. Fresh eyes make for better decisions.
Play for Fun, Not Profit
Think of scattergame as entertainment, not a source of income. Wins are a bonus — the real value is in the enjoyment.
Don't Play When Tired or Upset
Emotional states affect decision-making. Avoid gambling when you're stressed, tired, or going through a difficult time.
Balance Gaming with Life
Make sure gaming doesn't crowd out time with family, friends, and other hobbies. A balanced lifestyle keeps gaming in its proper place.
Ready to enjoy a responsible gaming experience? scattergame gives you all the tools you need to stay in control while having fun. Join our community of responsible Filipino players today.